How to Update Your Parent Portal App Notifications

Last updated: October 27, 2026

You can manage notifications on your phone to choose whether you receive alerts when your child’s care team sends you a message.

Step-by-Step Instructions by Device

iPhone (iOS)

  1. Open the Settings app on your iPhone.

  2. Select Notifications.

  3. Scroll down and select the Parent Portal app.

  4. Turn on Allow Notifications if it is currently disabled.

  5. Choose how you’d like notifications to appear, such as on your Lock Screen, in Notification Center, or as banners.

  6. Make sure notification sounds are enabled if you’d like to hear an alert when a new notification arrives.

Android

  1. Open your phone’s Settings app.

  2. Select Notifications. Depending on your device, this may be listed under Apps or Apps & notifications.

  3. Select App notifications or Manage app notifications.

  4. Find and select the Parent Portal app.

  5. Turn on notifications if they are currently disabled.

  6. If available, review the notification categories and sounds to customize how you receive alerts.

Tip: Menu names may vary slightly depending on your phone model and operating system.

Please reach out to care@finnihealth.com if you run into any issues so we can help!